Unit 1. ADA
Illustrative ADA Case
Unit 2. Air Carrier Access Act
Illustrative Air Carrier Information

Course Overview
Units 1-2
Units 3-4
Units 5-6
Units 7-8
Disabilities Home

ADA Illustrative Case
Lack of ADA training leads to punitive damages

Employers that don't train their managers on the requirements of the Americans with Disabilities Act could be liable for punitive damages, according to the 10th Circuit Court of Appeals.

In this case, the employer's written policy against discrimination was not enough, and the court was unconvinced that the employer made a good faith effort to educate its employees about the ADA. The assistant manager had received no training about disability discrimination, and it was three years after the suspension when she became aware that the law required employers to make reasonable accommodations.

Even worse, the store's personnel manager had received no training in employment discrimination or ADA requirements, and did not have a copy of the employer's ADA handbook. This demonstrated a "broad failure" to educate employees, especially supervisors, on the requirements of the ADA.

The Court of Appeals held this corporate indifference to disability discrimination made the company liable for punitive damages.


Fair Measures has a program for managers on employee's rights under the ADA, FMLA, workers compensation, and OSHA. For more information, click here.

EEOC v. Wal-Mart (10th Cir 08/23/1999)
source: Ross Runkel, www.RossRunkel.com

Information here is correct at the time it is posted. Case decisions cited here may be reversed. Please do not rely on this information without consulting an attorney first.

You are encouraged to subscribe, link, pass along to others, and/or reprint these articles/pages electronically or on paper, as long as the following credit line is used: © Copyright 1997-2003, Fair Measures, www.FairMeasures.com.
For more information about Fair Measures please contact us at: Fair Measures, P.O. Box 2146, Santa Cruz, CA, 95063, 831-458-0500, 800-458-2778, FAX 831-458-0181, info@fairmeasures.com
© Copyright 1997-2003 by Fair Measures. All rights reserved. Read our Privacy Policy.

Back to top